It is our goal to have complete customer satisfaction.

We will provide a replacement or refund for your product should there be any defect from the manufacturer or from shipping and handling.

If for any reason we are unable to send a replacement (should the item be discontinued), we will offer a refund or a new product of equal purpose and value.

DR.Q and its customer support team would do our best to give you the best solutions for any problem.

Please contact us at

Thank you for your time!

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